Challenge
During the initial stages of implementing a new ERP system, deficiencies in data quality within the existing systems were brought to light.
Assignment
Together with the customer, all data in the current system was identified and classified. In the next step, a data governance structure and organizational design were developed. At the same time, actions were taken to systematically improve data quality in both the existing ERP and CRM systems.
Result
Testing and subsequent go-live of the new ERP system went rather smoothly thanks to the improved data quality. In addition, knowledge was successfully transferred to newly established data controlling roles.